Privacy policy

Last Update: 01/09/2025

NuttyNest (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information about you when you visit our website, use our services, or interact with us online.

By using our website, you agree to the terms of this Privacy Policy and our use of your information as described herein.

1. Information We Collect

We may collect the following types of personal data from you:

  • Identity information: Name, date of birth, gender (if provided).
  • Contact information: Email address, phone number, billing and shipping address.
  • Account information: Username, password, purchase history, and preferences.
  • Payment information: Credit/debit card details (processed securely via third-party processors).
  • Technical information: IP address, browser type, operating system, device info, and website usage data.
  • Marketing information: Preferences, communication interactions.

2. How We Use Your Information

  • To process orders and manage your account.
  • To provide customer support and respond to inquiries.
  • To improve and personalize our website, products, and services.
  • To send promotional messages and newsletters (with consent).
  • To comply with legal obligations, prevent fraud, and protect our rights.

3. How We Share Your Information

We do not sell your data. We may share it only with:

  • Service providers (payment processors, delivery companies, IT services).
  • Legal authorities (if required by law).
  • Business partners (with consent for marketing).

4. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Your Rights

You have the right to:

  • Access, update, or delete your data.
  • Withdraw consent for marketing at any time.
  • Request data portability where applicable.

6. Cookies & Tracking

We use cookies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookies through your browser settings.

7. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

8. International Transfers

If your data is transferred outside the UK/EU, we ensure adequate safeguards (such as standard contractual clauses) are in place.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

NuttyNest Ltd
Email: contact@nuttynest.co.uk